Thinking Anglicans

Redress Scheme suffers major data breach

As mentioned in today’s Opinion article, the Redress Scheme that was recently approved by General Synod has suffered from a major data breach. The Church of England has issued this statement:

Redress Scheme data breach by Kennedy’s Law LLP which is copied in full below.

We have been made aware of a deeply regrettable data incident involving the independent Redress Scheme administered by Kennedys Law LLP.

This incident resulted in the unintended disclosure by Kennedys Law of email addresses belonging to individuals who had registered for updates on the Redress Scheme.

First and foremost, our focus is on those affected. We recognise the distress this has caused, particularly for survivors who trusted the scheme to handle their information with care and confidentiality.

While the Church of England is not the data controller for the Redress Scheme and does not hold or manage the data in question, we are nonetheless profoundly concerned. We are in discussions with Kennedys to understand how this breach occurred and to ensure robust steps are taken to prevent anything similar from happening again.

Kennedys has taken full responsibility for the incident and is contacting all those affected directly to apologise and offer support. They have reported the breach to the Information Commissioner’s Office and are investigating the circumstances thoroughly.

This should not have happened. We will continue to monitor the situation closely and support efforts to restore trust and confidence.

Questions or concerns in relation to this data breach can be directed to KennedysDataProtectionOfficer@kennedyslaw.com

Finding support

If you have been impacted by this  there are a number of organisations who can offer support:

Safe Spaces is a free and independent support service for anyone who has experienced abuse in relation to the Church of England, the Church in Wales, or the Catholic Church of England and Wales.

There are Safeguarding Advisers in every Church of England diocese across the country. Details can be found using our Diocesan Safeguarding Teams map which links to relevant contact information in each area.

Additional support services are listed here.

If you would like to talk to someone within the Church of England please email redress@churchofengland.org

Statement from Kennedys Law: Published 27 August 2025

Regrettably on Tuesday evening, a message was sent from law firm, Kennedys, to 194 individuals and law firms who had registered to receive updates in relation to the Church of England Redress scheme.  Due to human error, the email displayed the email addresses making them visible to all recipients.  No further personal details of individuals were shared. Attempts to recall the message were only partially successful.

Kennedys has been working with the Church of England since March 2024 as its independent Scheme Administrator to help it develop further and manage its National Redress Scheme for victims and survivors of Church-related abuse. This was approved by the General Synod of the Church of England in July paving the way for the scheme to open for redress applications.

Kennedys is deeply sorry for the hurt and concern caused to everyone affected by this significant error and accepts full responsibility. We have contacted everyone who received the message and have reported the incident to the Charity Commission, the Information Commissioner’s Office and the Solicitor’s Regulatory Authority. We will fully comply with any investigations.

Additionally, we have launched a full internal investigation to understand how this could have occurred and will incorporate any lessons learnt into our procedures immediately.

We understand the significant impact this will have on those affected for which we apologise unreservedly.  We remain committed to supporting victims and survivors of Church of England-related abuse to secure the financial redress, therapeutic, spiritual and emotional support, acknowledgement of wrongdoing on the part of the Church, apology and other forms of bespoke redress under this scheme.  Questions or concerns in relation to this data breach can be directed to KennedysDataProtectionOfficer@kennedyslaw.com

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